Belfast-based NI company Anaeko has achieved the internationally recognised ISO 9001 certification for it’s Software Consultancy practice and product ServiceClarity.
This independent assessment was conducted by the leading Certification Body the BSI and demonstrates Anaeko’s commitment to customer service and quality in delivery.
ISO 9001 was first introduced in 1987 and requires organisations to demonstrate that they do what they say they do and that they have a quality management system in place. This ensures consistency, continual improvement and reliable delivery, leading to high levels of performance and customer satisfaction.
Certified organisations are committed to continuous improvement and are assessed annually to ensure progress is being maintained.
Anaeko has now earned the right to display the coveted British Assessment Bureau ISO 9001 certification mark to demonstrate its conformance to the standard.
David Kerr Anaeko’s COO said “We are pleased to have achieved ISO9001 certification as it underlines our commitment to our customers and our focus on quality. This certification enables Anaeko’s customers and partners to rely on the quality of our software and services and demonstrates we can provide a quality solution from quotation to delivery.”
The benefits of registration to the ISO9001 standard include:
- Streamlining an organisation’s procedures.
- Improved risk management and mitigation
- Bringing consistency to an organisation’s service delivery.
- Reducing cost and rework.
- Improving an organisation’s management practices.
- Enhanced status.
- Competitive advantage.